Shipping Policy

Each product has individual production times mentioned in the shop listings. If you order multiple products, all items will be shipped together once the last product is ready. If you require your product sooner, that may be possible, but subject to a rush fee - please email us at mansi@kolligraphy.hk before placing your order in this case.

Orders can only be cancelled if they have not yet been processed. Once the items leave the studio, the artist is not liable for lost, delayed, or damaged shipments. Please note that due to the worldwide shipping delays, there may be some delay for your items to get to you.

If there are any production delays due to the Covid-19 situation in Hong Kong and possible isolation orders, you will be informed separately via email and given the option of cancelling your order.